Frequently asked questions
1. What’s included in Bannked’s at-home semen analysis kit?
Our kit contains everything you need to collect and secure your sample:
● A sterile collection cup and secure packaging
● Prepaid return label and shipping materials
● Clear instructions for sample production and handling
● Access to our secure, online dashboard for result viewing
2. How does the at-home testing process work, step by step?
1. Order Online: Choose and purchase your kit. We’ll send it directly to your address in discreet packaging.
2. Collect Your Sample: Follow our instructions to produce your sample in the comfort and privacy of your own home.
3. Send It Back: Seal your sample in our specialized transport container and use the prepaid label to return it via express shipping.
4. Analysis & Results: Within 48 hours of arrival at our lab, you’ll receive a comprehensive fertility report on your secure dashboard.
3. Will my sample be viable during overnight shipping?
Yes. Our kits include a specialized transport medium that maintains stable pH, temperature, and overall sample integrity. This allows your sperm to remain viable for our lab to perform an accurate analysis.
4. What parameters does Bannked test for in my semen analysis?
We measure:
● Sperm Count (how many sperm you produce)
● Motility (how effectively they swim)
● Morphology (whether sperm cells have the correct shape)
● Volume & Concentration (overall sample health)
● Other Markers depending on your chosen package (e.g., DNA fragmentation, STI screening)
5. How accurate are at-home sperm tests compared to a clinic?
Bannked works with accredited laboratories and uses clinically validated protocols to ensure the same level of accuracy you’d expect from a high-quality fertility clinic.
6. Does insurance or the NHS cover my testing or freezing costs?
7. How does Bannked freeze sperm for long-term preservation?
During our beta phase, you’ll provide a fresh sample at our central London clinic for freezing. When our home-freezing solution launches, you’ll be able to collect at home. Either way, we use controlled-rate freezing and cryogenic storage techniques to maintain quality indefinitely.
8. How long does the entire process take?
● Kit Delivery: 1–3 business days (UK shipping)
● Sample Return & Lab Analysis: Typically 48 hours after lab receipt
● Freezing Logistics: If you opt to freeze, scheduling and final confirmation usually take an additional few days.
9. How do I use my frozen sperm in the future?
When you’re ready, request a transfer via your secure account. We’ll coordinate with your chosen fertility clinic or healthcare provider. Your frozen sample can be used for procedures like IVF, ICSI, IUI, or other assisted reproductive methods.
10. Do you ever donate or sell my sperm?
Never. At Bannked, your sample is stored exclusively for your personal use. We do not share, sell, or donate your sperm to any third party without your explicit request and legal consent.
11. What if I’ve already started a medical treatment that might affect my fertility?
It’s not too late. Some men choose to pause or adjust treatments (like TRT or hormone therapy) under medical supervision to improve sperm production before testing or freezing. Reach out to our team or your healthcare provider for guidance on potential options.
12. Is Bannked registered or regulated by UK authorities?
Yes. We operate under strict UK fertility and healthcare guidelines, partnering with accredited labs and professionals. We continuously update our processes to adhere to best practices set by regulatory bodies.
13. Do I need a GP referral or any special paperwork?
Typically, no. Most clients can order a kit directly from Bannked’s website without additional paperwork. However, if you have underlying medical conditions or concerns, we recommend discussing semen analysis with your GP or specialist for tailored advice.
14. What if I change my mind about long-term storage or have more questions?
You’re free to extend, upgrade, or discontinue storage at any point—just let us know. Our support team is always available to answer questions about results, storage, or next steps.
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